
We have continued to deliver for the people of Bromley, supporting 1 in 11 residents through our advice and support services and ensuring that £1.8m of benefits were rightfully claimed…
BTSE presents Impact Report for Bromley Well Services in 2021 – 2022
2021-22 has been a challenging but rewarding year for Bromley Third Sector Enterprise and our operational partners in delivering the Bromley Well contract.
Bromley Well continued to deliver high quality and consistent results, despite the challenges and restrictions of the COVID-19 pandemic for much of the year. The Omicron variant particularly impacted in January and February 2022 and was felt by staff and volunteers across all our services.
Nonetheless, we have continued to deliver for the people of Bromley, supporting 1 in 11 residents through our advice and support services and ensuring that £1.8m of benefits were rightfully claimed.
Partnership
We could not have achieved this without the close partnership between our operational partners, Bromley Well staff and some 400 volunteers. We give them our heartfelt thanks:
- Age UK Bromley and Greenwich
- Bromley Mencap
- Bromley Lewisham and Greenwich Mind
- Citizens Advice Bromley
Between them, our operational partners have 279 years’ experience supporting local residents.
Highlights
- In 2021 – 2022 we helped 9987 clients – 37% men 63% women.
- During the year we helped residents claim £1.8M in benefits to which they were entitled but had not otherwise been able to access.
- Over 400 volunteers helped deliver our services, providing over 22,500 hours of volunteering.
Since Bromley Well launched in October 2017
- We have helped over 29,000 residents. That’s 11% of the adult population in our borough.
- Our Mental Health service has supported over 4900 people.
Get in touch
Get in touch to find our more about BTSE and our unique partnership model which supports residents in the London Borough of Bromley. Email David Walker at BTSE davidw@btse.org.uk.
Bromley Third Sector Enterprise is a valued partner in One Bromley, our local place-based care partnership. Their role, working with health and social care services, is crucial to improving care for Bromley people.
Dr Angela Bhan, Place Based Executive Director, One Bromley, NHS South East London